Countertop ice makers hold standing water at room temperature, which is why they need regular cleaning. Mineral scale also builds up on the parts that make ice, and heavy buildup can slow or stop production.
Before You Start
- Switch the machine off and unplug it.
- Remove the ice basket and empty all water through the drain plug as the owner’s manual shows, with a towel or tray underneath.
Routine Cleaning
- Wash the basket and scoop in warm, soapy water, then rinse well.
- Wipe the reservoir and interior with a soft cloth. Do not use abrasive pads or sharp tools near the chilled prongs or sensors.
- If your model has a self-clean cycle, run it as the manual describes, then rinse by making and discarding the first batch or two of ice.
Descaling
In hard-water areas, use the descaling solution and method your owner’s manual recommends. Flush the machine thoroughly afterward so no cleaner remains in the water system.
How Often
Follow the schedule in your manual. Clean more often if the machine sits unused, if the water tastes off or if you notice white deposits.
When Cleaning Does Not Help
If the machine is clean and still will not make ice, leaks or shows a warning light that will not clear, book an ice maker repair visit.

