What E23 / E24 Means
E23 and E24 on Frigidaire front-load washers with a digital display (including Affinity, Gallery and current front-load models) are listed by Appliance Aid as a failed drain pump relay on the control board — the board is not switching the pump correctly.
Common Causes of E23 / E24
- Drain pump relay failure on the main board
- Drain pump drawing abnormal current
- Wiring fault between board and pump
🔧 One Safe Check You Can Try
Unplug the washer for 5 minutes and plug it back in as a one-time reset. If water remains in the drum, follow the drain pump filter steps in your manual with the washer unplugged and towels down. If the code returns, book service.
⚠ Why You Shouldn't Go Further Than That
- Board-level faults require confirming whether the pump damaged the relay; replacing only the board can lead to a repeat failure.
- Damage caused during a repair attempt may not be covered by your warranty — check your warranty terms first.
Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.