My front-load washer smells musty. Does it need a repair?

Usually not at first. Wipe the folds of the door seal dry after washing, leave the door and detergent drawer open between loads, use the right amount of HE detergent, and run a cleaning cycle as your owner's manual describes. If the smell continues, the pump filter or a slow-draining hose may be holding water.

The washer stopped with water inside. How do I get the door open?

Do not force the door. Unplug the washer first and let hot water cool. Put down towels and a shallow pan, because more water may come out than one pan holds. Your owner's manual shows how to drain it through the pump filter or the small drain hose; if you are not comfortable doing that, call us.

The washer shakes hard on spin. What should I check?

Make sure the load is balanced, that the shipping bolts were removed when the washer was installed, and that the machine sits level on a solid floor. Heavy shaking after that often points to worn shock absorbers, suspension springs or drum bearings, which should be diagnosed before they cause more damage.

Frigidaire Washer Repair | Same-Day Service

Frigidaire has sold both front-load and top-load washers, including Gallery front-load models. Front-loaders use a door lock, a rubber door seal and a drain pump with a cleanable filter, and they are sensitive to detergent type and how the machine is left between loads. Top-loaders rely more on the lid switch, the drive system and the suspension.

We check the drain path, the door or lid lock, the water inlet valves and the suspension first, because they cover most of the washer calls we see. Bearing noise and leaks from the tub area take more investigation, and we explain the cost of those repairs against the age of the machine before you decide.

Common Washer Problems

Water left in the drum after the cycle ends

Musty smell or mildew on the front-load door seal

Door or lid staying locked after the cycle

Violent shaking or walking during spin

Filling very slowly or not filling at all

Leak under the front of the machine

Washer Error Codes

Recognize a code on your display? Look it up before you unplug anything or attempt a repair.

Why Trust Us With Your Frigidaire Washer

Tested, Not Guessed | We test the suspected washer part before recommending a replacement.
Parts for Popular Models | Common washer parts for popular Frigidaire models travel with our technicians; less common parts are ordered and the return visit is scheduled.
Safety Comes First | Power, water and gas are shut off before we work on your washer, and high-voltage parts are handled only by the technician.
Warranty-Aware Advice | If your washer may still be under manufacturer coverage, we tell you so you can check that option first.

Washer Repair, Done Right the First Time

Common Washer Problems

Washer Error Codes

CL

F2

E59

E2

E5A-E5C

E3

E5D-E5F

E4

E23 / E24

E66

E5

E31

Popular Frigidaire Washer Models

Frigidaire FTF530FS Front-Load Washer

Frigidaire Gallery GLTF2940ES Front-Load Washer

Frigidaire Gallery GLWS1749AS Top-Load Washer

Frigidaire FWS645GFS Top-Load Washer

Frigidaire Gallery GLWS1349AS Top-Load Washer

Frigidaire Affinity FAFW3801LW Front-Load Washer

Why Trust Us With Your Frigidaire Washer

Washer Repair FAQ